ClearPath International Shipping Policies

Teknic ships ClearPath products to a number of selected countries outside of the United States. To see if we currently ship to your country, check the drop-down menu in the “Calculate Shipping Cost” box in the shopping cart or the Country drop-down menus on the Checkout page. Products shipped internationally may take up to two more days to ship due to extra processing time, but we will do our best to ship small quantities within three days.

If your destination country is not available for shipments through our website, and your company expects to purchase more than 320 ClearPath motors per year, you may be able to purchase through Teknic's OEM-direct sales channel. Another alternative may be to purchase through our website using the shipping address of a global freight forwarding service. Please fill out our contact form or call us at +1 585 784 7454 for more information on these other options.

IMPORTANT: Additional charges not included in Teknic's shipping charges
Teknic's international shipping charges include express air transportation, brokerage fees, and clearance entry fees, but your destination country may charge you import duties (tariffs) and/or taxes and other fees for the products you import from Teknic. These charges are not included and must be paid by you upon receipt of your shipment.

Unfortunately, we cannot calculate what your additional charges may be because customs and taxation policies vary widely from country to country. As a general guideline, the European Union duty rate for ClearPath motors is 2.7%; the global average import duty rate is about 4%; rates of 8-12% are not uncommon; and a few countries are higher. For exact details, please contact your destination’s customs office or visit their official website.

The tariff codes for the products available on our website are as follows:

Where to Enter a VAT (Value Added Tax) Registration Number:
During checkout, you can add "VAT:" followed by your VAT Number on the second address line. If you already have a second line in your address, you can put the VAT Number in the same line after a "/" symbol.

For example:

• • If you are located in the United Kingdom, you might write: "VAT:GBGD999"
• • If you have a second address line, you might write: "Suite #9 / VAT:GBGD999"

Lead Time/Shipping Info

• We will ship the first 5 pieces of each part number within 3 business days (up to 5 days for international orders)
• We will ship any balance on your order within 3 weeks
• We will send you an email with tracking information when your order ships
• To determine your transit time for “Ground” shipping within the U.S., see the UPS map below
• Your delivery arrival date = Ship date + transit time
• International customers, please read our International Shipping policies.

Can Teknic ship my order in less than 3 days?

Possibly.

Teknic is able to promise that any part number ordered from the web will ship within three business days. We are able to promise this because we keep a stock of semi-finished assemblies. Your order is what triggers the final assembly, full test, and shipment of that specific product. This production method allows Teknic to promise a consistent, short lead time for any one of almost a thousand unique part numbers.

Depending on the exact manufacturing and order details, we may be able to build the order in less than three days. If that's the case, we won't hold off from shipping earlier. We just can't promise to ship anything in less than three business days. (And remember to add the shipping transit time to estimate the actual arrival date of your order.)

Compare Basic and Advanced Software Features

Feature	Description	Basic Version (Standard)	Advanced Version (Optional)
Jerk-limited positional moves	Make relative or absolute moves with automatic jerk limiting and jerk-derivative limiting for ultra-smooth motion.
Velocity moves	Ramp up or down to user-selected velocities and rotate continuously. Programmable settings control acceleration, jerk (rate of change of acceleration), and jerk derivative for ultra-smooth changes in speed.
Flexible homing routines	Home to a limit switch or hardstop (with gentle, torque-limited hardstop detection). User-defined homing routine can be pre-configured and invoked with one line of code.
Read measured position, velocity, torque, and much more	Full access to real-time status of all motion parameters (more than 30 different status indicators)
Safety shutdowns	Constant, automatic monitoring of a variety of motor operating conditions, and shutdowns as necessary to prevent motor and/or system damage.
Soft limits	Set software end-of-motion limits to prevent accidental crashes (can be used simultaneously with physical limit switches).
Global torque limiting	Programmable limit on the maximum amount of torque.
Automatic brake coil control	Automatically engage a third-party fail-safe brake when an axis shuts down or is disabled.
Group shutdowns	Automatically stop all motion axes simultaneously when any axis has a problem. Also, a global stop input allows non-programmatic simultaneous stopping of all axes using a digital input, button, or switch.
Up to 16 axes per com port	Using low-cost SC Hub boards ($49), create up to 4 "mini-networks" of up to 4 axes each, which can be daisy-chained (distributed or plugged directly into each other without cables) to allow maximum flexibility and minimal wiring.
Robust communication	Innovative hardware and communication design allows high command throughput (over 1,000 commands per second) without using noise-sensitive high-speed circuitry or non-deterministic "crash and retry" protocols. All inputs are optically isolated for even more noise immunity.
Automatic network configuration	No need for setting DIP switches or programming network addresses. Just power up the system and each axis is automatically addressed based on its position in the network.
g-Stop™ anti-vibration move profiles	Motion profile sculpting based on patented anti-vibration technology. Allows the fastest possible moves without exciting mechanical resonances in the machine. Easy to configure, and robust operation even as mechanics wear over time. See video demonstration.
Triggered moves	One or more axes can be configured to start simultaneously upon command or electronic signal for the most precise synchronization requirements.
Head-tail moves	Create two- or three-part move profiles where the beginning and/or the end of the moves are at a different maximum velocity than the middle part of the moves. This is useful for making fast moves with one or two slower segments (e.g., moving past a camera slowly and then moving to a target quickly, or slowly clamping something at the end of a fast move).
Asymmetric moves	Create move profiles with different acceleration and deceleration limits. Often, because of friction (or gravity), an axis can decelerate faster than it can accelerate, and this feature allows faster moves in these cases.
Trigger events at user-defined positions	Get a notification when an axis reaches a certain position (either after the start or before the end of the move) to allow synchronization with other events or processes.
Positive/Negative torque limiting	Independently limit positive torque and negative torque (typically used in clamping applications).
Conditional torque limiting	Automatically limit torque (positive and/or negative torque) when an axis is in a certain positional zone, or based on an electrical signal, or when a move completes.
Attention generation	Automatically generate interrupts based on user-defined events so that you don't have to constantly poll for them. This creates a more responsive and synchronized system.
Position capture	Precisely capture axis position on-the-fly based on an electronic input.